Author: Adam Graham

Augmented Reality
Adam Graham

Augmented Reality Based Marketing: Trends in 2015 and Beyond

The basic concept of augmented reality, or AR, has been around since the turn of the 20th century. As early as 1901, author L. Frank Baum, creator of the Oz books, discussed spectacles and electronic devices that could overlay information on top of real-world images.

Read More »
Customer Experience
Adam Graham

Avoiding and Diagnosing Customer Experience Failures

Your customers are more demanding than ever. They expect you to provide a seamless experience that spans all channels. They expect you to be proactive about issues and reach out to them when you discover an issue rather than waiting for them to contact you.

Read More »