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Author: Adam Graham

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Adam Graham

2014 in Review: Significant Events in the World of Tech and IT

Over the past two decades, it seems that every year, technology changes at an ever-increasing rate. Whether driven by advances in hardware, software or both, or the result of disruptive technologies, even IT professionals are sometimes amazed by how rapidly the tech world is changing.

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Technology Strategy Consulting
Adam Graham

7 Valuable Qualities for Effective Experience Optimization Teams

Experience optimization is not just a marketing project or an IT project, and approaching it as such is virtually a guarantee that efforts will be in vain. Optimization must be approached as a business-wide effort. Because all companies have goals, structures, philosophies, purposes and environments that are combined into a unique picture, no single optimization plan will work for all enterprises.

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Technology Strategy Consulting
Adam Graham

5 Steps to Ensure Successful Deployment of a New Technology

Whether your company is deploying a new mainframe system, enterprise content management system or mobile app, problems can arise. It is common to encounter employees who resist the change, either out of fear that they will be unable to master the new technology or because they fail to see how they can benefit from the change.

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