Technical Project Manager

The Role:
The Technical Project Manager is a leadership position, overseeing all existing and prospective customer engagements for a diverse, thriving, boutique technology consultancy. This role entails leadership of an engagement management, user experience and business analysis team. This role is for someone with leadership experience in technology consulting, from strategically shaping engagements to mitigating financial risk.
 
If you someone who seeks challenges every day, and leads by experience and data, not by personal bias. You strongly believe that the success of our clients and your team means you are successful. Objectively, you will be measured by growth within clients, retention within your team, and client feedback. You approach your work with empathy for both clients and internal teams, naturally engendering trust and inspiring others. You recognize issues that put a project or account at risk and bring in the appropriate people to see the issue to resolution.
 
Key Responsibilities:
  • Break down complex projects into their deliverables, creating project plans from scratch
  • For long running projects, help us get to a point we’re running them as 2 week sprints internally even though we don’t release to production
  • Providing education, leadership and facilitation on agile processes, with customers and internally
  • Assisting the teams with planning to deliver in a well-balanced & timely manner
  • Understand technical & functional goals of a release, not just function as a project administrator
  • For customers that have a Project Management Organization, reporting to that group
  • Review and report on resource levels, levels of efficiency, and productivity
  • Participate in sales engineering activities to scope and plan efforts
  • Tailor client engagement practices to shape them to be the best project management approach for each client
  • Collaborate with multi-disciplinary teams, ranging from development, quality assurance, sales, marketing and leadership to create implementation plans and processes
  • Evangelize for the best tools and processes to our business successful
 
Skills and Experience Required:
  • 5+ years’ experience in software delivery (ideally B2B SaaS organizations)
  • 5+ years project management experience in an agile environment
  • Experience managing up to 3 teams concurrently
  • Experience with continuous delivery development practices
  • Interest in building out the project management team at Calendly
  • Authorized to work lawfully in the United States of America
  • 10+ years of client-facing, consulting experience for technology solutions
  • Ability to understand and express technical concepts to non-technical individuals
  • Solid understanding of project management, workflow and infrastructure
  • Strong knowledge of web development technologies
  • Experience working with remote, nearshore and offshore teams
  • Passionate about sharing your knowledge with team members and customers
  • Exceptional verbal and written communication skills (perfectionism is a plus here)
  • Ability to define solutions that will generate measurable results for the client
  • Financial acumen and advanced insight into business processes
  • Ability to work calmly under pressure, with a positive and solutions-based attitude
  • Possess a working style that demonstrates and encourages resilience, determination, and adaptability
  • Demonstrated experience running medium to large engagements
  • Experience with Atlassian suite (JIRA, Confluence) a plus
  • Experience with Sitecore a plus
 
Who we are:
 
EX Squared Solutions (EX²) is a wholly-owned subsidiary of Builder Homesite, and is a Microsoft Gold Certified Partner focusing on the development of websites, intranets and portals. Our user-centered, .NET based practice helps businesses deploy highly successful and cost-effective software solutions.
 
EX Squared was founded on the belief that progress is diminished when innovation is stifled. Too many great solutions are lost not because of a bad solution, but because of the poor execution of a good idea. We created EX Squared to change that.
 
Digital transformation requires an analog component. The science has to include the art. At the heart of every digital experience are users, customers, stakeholders, employees and investors. People.
 
The digital experience will always be about people, and understanding their motivations, ambitions, process, habits, and desires is essential.
 
That’s why for the last twenty years we have combined our cutting-edge digital know-how with our deep understanding of people and their behavior. That’s why the world’s brands that are driving digital experiences use EX Squared as the rocket fuel for their solutions.
 
Listen, Serve & Succeed
We are mission-driven to our client’s success. Failure is not an option. We take a servant-leadership philosophy toward our work and client relationships and uphold empathy, listening, stewardship, and commitment to others’ growth. Relationships are at the center of everything we do.
 
Access to the Future
We see a world where digital innovation drives consumer experiences. We want to demystify the digital experience for our clients by shouldering the complexity and providing a clear picture of how digital experience implementation can future-proof the health of their business.
 
Benefits:
  • Comprehensive Medical, Dental and Vision insurance
  • 401K plan with company match
  • Paid time off
  • 11 Company Paid Holidays
  • Use of Company Vacation home in the Mountain and at the Beach
  • Employee Referral Bonus Program
  • Volunteer opportunities to give back to the community
Notes:
We appreciate all responses, but only those applicants under consideration will be contacted. 
 
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 
 
Equal Opportunity Employer:
EX² Solutions (http://www.exsquared.com/) is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age, race, color, religion, gender, national origin, sexual orientation, marital status, disability, or veteran status.
 
The above job description and requirements are not intended to be all inclusive.  BHI retains the right to make changes or adjustments to job descriptions and/or job requirements at any time without notice.