Customer Experience

Customer Experience

2017: Battle of the Bots

If there is one thing that you can count on in the tech world, it is that everything will change. A year or two ago, it was all about the apps. While it is true that apps are still important for engaging customers, increasing employee

Exsquared 2017--Battle-of-the-Bots
Customer Experience

Are You Triggering Right Emotions in Your Buyers?

Very few purchases are made based entirely on logic. For example, when it comes to where you live, real estate agents know homebuyers have an immediate emotional reaction to a home. If this reaction is negative, the shopper will be less receptive to the intrinsic value: the convenient location, the unique features of the home

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Callminer

TeamAsAService remote staffing to accelerate results

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