Offer a world-class customer experience to earn loyalty and delight your customers.
Businesses utilizing intelligent customer service increase advocacy and loyalty to their brands by creating effortless experiences that are a natural extension of the way customers wish to engage.
Microsoft Dynamics for Customer Service empowers customers through their choice of self and assisted service options; empowers agents to deliver fast, informed and effective resolutions; seamlessly onsite help.
Are your agents equipped to make personalized decisions?
The EX Squared Advantage:
Well-Rounded Expertise Matters
Sitecore Implementation Team
EX Squared works closely with the Sitecore Support teams to setup, deploy, and maintain your digital assets. We work together to create resilient, secure, high performance solutions that consider redundancy and scale to your business needs.
With any project we do, our job is not to sell you a product, but to develop a right-sized solution to meet your unique needs.
No two Sitecore implementations are the same and your Sitecore partner must have the ability to analyze, bend, and ﬂex to come up with the best approach for you.
We lend our extensive product management expertise to perform a comprehensive assessment of your goals and priorities, letting us take your vision from concept to reality. We also work with you to create a roadmap of your customer context engagement strategy, then prioritize and ﬁt it within the Sitecore and your system’s framework. It’s the 360-degree approach we believe in.
General Manager & CTO
EX Squared Solutions, Inc.