Digital Disruption from EX²

You needed to find a digital partner to help get ahead of the digital disruption that is occurring in your industry. You read that 84% of companies fail at their digital transformation efforts, so you make sure to invest the time and do the research to find the right partner.

Now you find yourself half-way through your project and the end isn’t as clear as you thought it would be. Or you expected your new systems to launch by now, but your partner has missed the date more times than you can count. Or perhaps you’ve launched, but you haven’t seen the promised results yet.

Digital disruption is business model transformation brought about by integrating digital technologies into a company’s processes. This disruption has helped millions of businesses reach new customers and grow their revenue. It has also left many businesses behind as they have been slow to embrace change. The main cause for these businesses falling behind, after lack of vision, is failing to adequately prepare for digital integration.

One of the most important steps a business can take in dealing with digital transformation is to have a reliable partner to help navigate through the complex digital world. However, the key word here is “reliable.” Too many partners today don’t offer all the insights and benefits a digital transformation partner should.

So, what are the characteristics of a reliable digital transformation partner?